Shipping Policy – Protonhub

Thank you for shopping with Protonhub. We are committed to delivering your orders safely and on time across India.

1. Order Processing

• Orders are usually processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

• Estimated delivery time is usually 3–7 business days depending on your location.
• Remote or rural areas may require additional delivery time.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Free shipping may be offered on selected products or promotional offers.

4. Order Tracking

• Once your order is shipped, tracking details will be shared through SMS, email, or WhatsApp (if available).

5. Delivery Delays

While we aim to deliver orders on time, delays may occur due to:

• Weather conditions
• Courier service disruptions
• Government restrictions
• Festivals or high-order volume periods

Protonhub will not be held responsible for delays caused by third-party courier partners.

6. Incorrect Address

Customers are responsible for providing accurate shipping details.

• Protonhub is not responsible for failed deliveries due to incorrect or incomplete addresses.
• Additional shipping charges may apply for re-delivery attempts.

7. Damaged Packages

If you receive a damaged package:

• Please contact us within 48 hours of delivery.
• Share clear photos/videos of the package and product for verification.

8. Cash on Delivery (COD)

Cash on Delivery may be available on selected products and locations only. Protonhub reserves the right to disable COD for certain orders.

9. Contact Us

For shipping-related queries, please contact:

Protonhub
S-216/D First Floor, Pandav Nagar, Delhi – 110092, India
Phone: +91-9990295868

protonhubs@Gmail.com